DEAR CUSTOMER, WE WOULD LIKE TO INFORM YOU REGARDING THE CODE OF PERSONAL DATA PROTECTION
According to the provisions of the Code of Personal Data Protection numbered 6698 ("Code"), all kinds of information including your sensitive data which enables to determine and ascertain your identity, shall be processed as Personal Data within following scope, by QNB Finansbank A.Ş. ("QNB Finansbank"), in the capacity of Data Controller. And, "Processing of Your Personal Data" means all kinds of transactions performed on the data such as collection, recording, storage, preservation, alteration, adaptation, disclosure, transfer, retrieval, making available for collection, categorization or blocking its use.
We would like to indicate that, as QNB Finansbank, we place utmost importance on the security of your personal data and we maintain our activities being conscious that the security of your personal data is at the forefront in all our products and services we offer you.
It is our basic principle that your personal data shall be used for your banking transactions, that the confidentiality of your private life and your fundamental rights and freedoms, shall be protected.
Purposes and legal reasons of processing your Personal Data:
These purpose and reasons may be set forth as to utilize in all kinds of products and services to be offered to you within the scope of the Banking Law no.5411 and related laws and regulations; to record your identity details, address, your phone number, all your information relating to your accounts with QNB Finansbank, your tax number, your biometric and health data and your other information which are considered as personal data within the scope of the Code, in order to perform our banking activities and in this context, to determine the beneficiary and addressee of all kinds of acts and transactions; to arrange the information and documents which shall constitute basis for acts and transactions to be performed on paper or in electronic environment; to comply with the obligations of keeping information, reporting and providing information, as required by all competent judicial and administrative authorities (courts, TBB-Banks Association of Turkey, BDDK-Banking Regulation and Supervision Agency, SPK-Capital Markets Board, TCMB-Central Bank of the Republic of Turkey, MASAK-Financial Crimes Investigation Board, GİB-Revenue Administration) according to related laws and regulations; to perform our banking activities within the scope of the Banking Law no.5411; to be able to offer other products and services which are offered by QNB Finansbank or which are demanded; to fulfill the obligations under the Agreement signed with you; to realize our legitimate targets such as providing security or preventing crime.
Transfer of your Personal Data:
For the purposes specified above briefly, your personal data held with QNB Finansbank is safely stored and not disclosed to third parties excluded from the legal restrictions. QNB Finansbank may transfer your personal data due to legal requirements and within the framework of legal restrictions, to persons, authorities and/or institutions required/permitted under the provisions of the Banking Law no.5411 and other laws and other related rules and regulations; including but not limited to the financial institutions specified in the 4th paragraph of article 73 of the Banking Law no.5411 and other 3rd persons, public institutions, authorities authorized to receive personal data such as BDDK (Banking Regulation and Supervision Agency), SPK (Capital Markets Board), TCMB (Central bank of the Republic of Turkey), GİB (Revenue Administration), SGK (Social Security Institution), MASAK (Financial Crimes Investigation Board), BKM (Interbank Card Centre), KKB (Credit Bureau of Turkey), FİNDEKS (Internet Branch of the Credit Bureau of Turkey), our main shareholder and its subsidiaries, our subsidiaries in Turkey/abroad companies in cooperation with which activities are conducted in the capacity of intermediary/agent, third parties from which services are received in order to maintain our banking activities, institutions, corporations, local/foreign banks, funds with which we cooperate, which are our program partners, institutions which we collaborate, local/foreign/international institutions from which we receive services/support/consultancy or which are our project/program/financing partners and institutions from which independent audit and support services are received.
Method of collecting your Personal Data:
Your personal data are collected by all agreements/information forms and other documents relating to banking transactions, issued by your consent and/or signature according to the Banking Law no.5411 and other related laws and regulations; by declarations which you shall make by your electronic consent and/or signature; through channels such as the Head Office, Regional Offices, Branches, ATMs, Internet Banking, Call Center, Kiosks; by various methods verbally, in writing or completely or partially automatic provided that they are in electronic environment or which are not automatic as a part of any data recording system, which may also be obtained from sources out of QNB Finansbank including our subsidiaries in Turkey/abroad, program partner institutions and corporations which we cooperate, official institutions, local/foreign banks and other 3rd persons.
Your rights according to article11 of the Code:
By apply to QNB Finansbank, you shall have the right to I) to be informed whether your personal data is processed or not, II) request information as to processing if it is processed, III) learn the purpose of processing of the personal data and whether data are used in accordance with their purpose or not IV) know the third parties in the country or abroad to whom personal data have been transferred; V) request rectification in case personal data are processed incompletely or inaccurately VI) request deletion or destruction of personal data within the framework of the conditions set forth under 7th article of the Code, VII) request notification of the operations made as per indents (d) and (e) to third parties to whom personal data have been transferred VIII) objecting to occurrence of any result coming out against itself due to the analysis of the Personal Data exclusively with the automatic systems, IX) request compensation for the damages in case the person incurs damages due to unlawful processing of personal data.
Data Controller which you apply to within the scope of the Law:
You can send your request by applying personally to our branches in written by bringing the documents proving your identity (identity card, driving license, passport, etc.) to exercise your above-mentioned right as per Code, you can also send such request to our Head Office by means of notary public, you can apply to firstname.lastname@example.org address via secure electronic signature or send such request to email@example.com address by using your e-mail which is previously notified to our Bank or registered in our system.
These applications shall be accepted after your identity is confirmed and you shall be informed in written or via electronic media within the legal durations
Trade registry number: 237525 Central Registration Number: 0388-0023-3340-0576 Trade name: QNB Finansbank A.S. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binasi, No:215, Sisli, Istanbul/TURKEY Web: www.qnbfinansbank.com Telephone Banking: 0850 222 0 900