DEAR CUSTOMER, WE WOULD LIKE TO INFORM YOU REGARDING THE LAW ON THE PROTECTION OF PERSONAL DATA WITH REFERENCE TO THE DRAWING YOU JOINED FOR THE CAMPAIGN OFFERED BY THE BANK:
General Framework
Information of any nature that you provide within the scope of the drawing you joined for the campaign offered by QNB Finansbank A.Ş. (“QNB Finansbank” or “our Bank”) and enables to determine your identity or make your identification ascertainable shall be considered and defined as Personal Data as per provisions of Law on Personal Data Protection (“KVKK”) numbered 6698.
As QNB Finansbank, we would like to inform you that we carry out our operations by giving priority to security of your personal data in all products and services provided to you and by attaining utmost care to security of your personal data; we take measures of highest level to protect integrity and accuracy of your personal data; and we make sure that all organizations from which we receive support or outsource services and/or with which we have business partnership comply with our standards set forth for information security and privacy.
As QNB Finansbank, we always make sure that your personal data which is shared by you via our website or collected by means of cookies*, as you visit our website (for details on our policies for cookies, please see https://www.qnbfinansbank.com/destek/gizlilik-politikasi) is always stored securely; we do not disclose your personal data to third parties except for the ones included hereunder and required by legal framework. Personal data of any nature that you share with QNB Finansbank shall be treated as a secret, and they shall not be disclosed.
Your Processed Personal Data, Conditions for Processing, Purposes of Processing
1 ID Information (name, surname, etc.), Contact Information (mobile phone number, e-mail address, business address etc.), Customer Transaction Information (customer number, etc.) shall be processed:
- Based on the processing conditions that are It is obligatory for QNB Finansbank to fulfill its legal obligations, Data processing is obligatory for establishing, exercising or reserving a right; with the processing purposes of Governance of Advertisement/Campaign/Promotion Processes, Complying with the Legislation in Activities.
Methods of Collecting the Personal Data
As from the moment of establishing this relationship with the Bank and/or as long as such legal relationship remains, your personal data shall be collected, as per the Banking Law numbered 5411 and other relevant legislations to which banks are subject, by following means that are wholly or partly automatic or non-automatic on the condition of being part of a data registry system: by all contracts/information forms and similar documents related to banking transactions obtained with your approval and/or signature; by your notifications to the Bank via electronic approval and/or e-signature, or SMS/email to be sent to our Bank, or cookies as you visit our website; by electronic banking channels like Head Office, Region Offices, Branches, ATMs, Internet Branch, QNB Mobile, on-site teams, Solution Center, Kiosk, etc., and via databases of government agencies and institutions upon your approval where necessary by law (Identity Sharing System (ISS), etc.); by various means apart from QNB Finansbank.
Transfer of Personal Data
Your personal data that you shared with QNB Finansbank may be transferred to 3rd parties stated below:
- With the purposes of Governance of Advertisement/Campaign/Promotion Processes, Explicit Consent; to the Real persons or private entities, General Directorate of the National Lottery,
- With the purposes of Activities to be carried out in compliance with the legislation, Authorized persons, organization and institutions to be informed; to the Authorized governmental bodies such as Banking Regulation and Supervision Authority (BDDK), Real persons or private legal entities, Web site of the Bank where results are announced
- With the purpose of The legal transactions to be followed up and carried out; to the Legal and Administrative Authorities
Your Rights as the Data Subject and Application to QNB Finansbank
As the Data Subject, you can submit your requests within the scope of the 11th article of Law on Protection of Personal Data no.6698 that “regulates the right of the data owner in line with the “Communique on Application Procedures and Principles to Data Controller
- by using Application Form which can be obtained from the branches of the Bank or by providing a letter along with documents proving identity (identity card, driving license, passport, etc.) by personal application
- by means of secure electronic signature, mobile signature or registered electronic mail address which is available in the systems of the Bank
With regard to requests,
- Data Subject’s name, surname and signature, if the request is made in written,
- TR ID number if the applicant is citizen of Turkey Republic; citizenship of the applicant if a foreigner; passport number or ID number if available,
- Domicile or workplace address to send notifications,
- Electronic mail address, telephone and facsimile to send notifications,
- The subject of the request
must be stated; and related information and documents must be enclosed to the request. These applications shall be accepted after your identity is confirmed by QNB Finansbank and you shall be informed in written or via electronic media within the legal durations.
In written application, the submission date of the document to QNB Finansbank is deemed as the application date. In the event that the applications are submitted by other methods, the date of receipt by QNB Finansbank shall be deemed as the application date
Trade registry number: 237525 Mersis no: 0388-0023-3340-0576 Trade name: QNB Finansbank A.Ş. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215 Şişli/Istanbul Website address: www.qnbfinansbank.com Telephone Banking: 0850 222 0 900
