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Travelling Privileges

You are the one who deserves special service on your travels and pleasant moments!

QNB First Travel and Concierge Team

The QNB First Travel and Concierge Team, is a special service offered to our QNB First clients and is always here for you to add joy, convenience and privileges to your life.

The privileges and facilities offered by the QNB First Travel and Concierge Team range from the ability to book flights, hotels and transfers 24/7 from anywhere in the world to sending gifts and flowers, from purchasing tickets to events you want to attend to designing a customized travel according to you and your requests, providing visa counseling services and other various services that go beyond your dreams.All you need to do is to call the QNB First Service Line at +90 850 222 0900/9 in order to benefit from these privileges.

*Travel  Services are offered by Antur Turizm A.Ş. and Doğuş Müşteri Sistemleri A.Ş. (DMS) on behalf of QNB Finansbank. QNB Finansbank reserves the right to change contents of the Travel Service depending on the market conditions and to stop the service. Any problems, objections and complaints related with the experience of Travel Service may be directed to the phone line +90 850 222 0900/9.

**To be a QNB First client, your savings should be TRY 250,000 or above and to be a QNB First Plus client, your savings should be TRY 750,000 or above. To be a QNB Finansbank Private Banking client your savings should be TRY 2,500,000 or above. Your savings in enpara.com are not included in the savings average in QNB Finansbank.

***QNB Finansbank reserves the right to make changes to its terms of service.

Discounts on Airport VIP Transfer Service

Who can benefit from Discount Airport VIP Transfer Service?

You can benefit from the Discount Airport VIP Transfer Service with any of your QNB First brand credit cards as a QNB First client.

How can I benefit from Discount Airport VIP Transfer Service?

All you have to do is make a reservation by calling the QNB First Service Line no. +90 850 222 0900/9 at least 12 hours prior to your transfer 7 days a week.

Discount Airport VIP Transfer Service is available from a specific address to the airport or from the airport to a specific address.

You need to notify your requests for change by calling the QNB First Service Line for 7 days and 24 hours, at least 12 hours before for your transfer for requests for change and at least 8 hours before your transfer for your cancellation requests. 

There should be at least 1.5 hours between QNB First clients’ requests for discount airport VIP transfers that will start on the same date and at the same address.

In which cities is the Discount Airport VIP Transfer Service available?

Discount Airport VIP Transfers with private driver are available for points starting from or ending in Istanbul, Ankara, Izmir (including Çeşme), Antalya Airport and Bodrum, Istanbul Airport, Sabiha Gökçen Airport, Esenboğa Airport, Adnan Menderes Airport, Antalya Airport and Milas-Bodrum Airport. However, There is no transfer available between two cities or uptown districts within the scope of our service.

To be a QNB First client, your average monthly savings for 1 calendar month should be TRY 250,000 or above and to be a QNB First Plus client, your average monthly savings for 1 calendar month should be TRY 750,000 or above. To be a QNB Finansbank Private Banking client your average monthly savings for 1 calendar month should be TRY 2,500,000 or above. Your savings in enpara.com are not included in the savings average in QNB Finansbank.

Service Details:

  • Pricing

In order to benefit from the Discount Airport VIP Transfer Service, you must make your payment with QNB First or Miles&Smiles QNB First credit card and make a reservation 12 hours before by calling QNB First Service Line at +90 850 222 0900/9. QNB First credit card and supplementary card holders may benefit from the Discount Airport VIP Transfer Service if they are a member of QNB First.

You can view privileged prices for the service, the routes where the service is used here or call the QNB First Service Line at  +90 850 222 0900/9. 

  • Passenger delays

In the event of a client delay, no cost will be charged to QNB First clients for the first 15 minutes of the delay. If the client doesn’t arrive even after a waiting time of 30 minutes, the car will return and the whole transfer fee will be deducted from the credit card of the client.

  • Routes with Tolls

If, on the demand of our customers, Avrasya Tunnel or Yavuz Sultan Selim Bridge routes are used, additional fees will be charged for the relevant tolls. 

  • Vehicle delays

If the vehicle is delayed by 10 minutes provided that it notifies the QNB First member, there will be no additional discount applied on the fee that will be paid by the client. However, in the event of delays between 10-20 minutes TRY 20, and in the event of delays between 20-30 minutes TRY 40 will be deducted from the fee to be paid by the client at the end of the journey.

  • Change of reservation or delays in cancellation notifications

You need to notify your requests for change by calling the QNB First Service Line for 7 days and 24 hours, at least 12 hours before your transfer for requests for change and at least 8 hours before your transfer for your cancellation requests.  In special cases, you may need to request your reservation, change or cancellations earlier than these hours. Where you do not follow the time frames required for notification of changes and cancellations, an amount of TRY 40 for cancellations up to 50 km, and TRY 100 for cancellations more than 50 km will be deducted from your QNB First or Xclusive credit card.

For the same card holder, the time period between the transfers from the given address and sequential transfers in the same day should be at least 1.5 hours.

If the client leaves without waiting for the vehicle despite the necessary notification by TAV İşletme Hizmetleri, the company or our Bank will not have any liability for compensation.

All clients wishing to benefit from Discount Airport VIP Transfer Service are deemed to have read and accepted all conditions about transfers, payments and waiting fees. Discount Airport VIP Transfer Service is provided by TAV İşletme Hizmetleri on behalf of QNB Finansbank. QNB Finansbank reserves the right to change price and content of Discount Airport VIP Transfer Service depending on the market conditions and to stop the service. The service, advantages and conditions are valid as of 15.04.2022. Any request, demand and complaint you submit to our bank in this respect will be forwarded to the service provider.

In accordance with the General Communiqué No. 243 on Tax Procedure Code and the General Communiqué No. 246 on Tax Procedure Code, Banks are obliged to issue an account statement instead of an invoice that will serve as the basis of the records of their service and sales transactions. Since bank statements are deemed as account extracts in credit card transactions, services received by using our Bank’s credit cards are indicated in detail in the bank statements. Thus, clients requesting invoices for the aforementioned transactions may use their bank statements as the proof of transaction.

Your MoneyPoints Worth Much More

As our QNB First or Private member customer, you can use the MoneyPoints you earn from your purchases with your QNB First credit or Private credit card, with double the value for QNB First customers and 5 times the value for Private banking customers in your flight ticket purchase. In case your ParaPoints do not cover your entire ticket amount, it is also possible to pay the remaining amount from your credit card in one shot, in 3 or 6 installments. 

Service Details

  • QNB First and QNB First Doctors credit card holders can benefit from the 2-fold ParaPoints for Flight Ticket Purchases if they are members of QNB First, QNB First Plus or Private Banking.
  • Private credit card holders can benefit from the 5-fold ParaPoints for Flight Ticket Purchases if they are members of Private Banking.
  • The valuable ParaPuan privilege is valid for all airline flight tickets purchased via the QNB First Service Line, numbered +90 850 222 0900/9 .
  • Only MoneyPoints earned from purchases can be used for value.
  • Cancellation and refund policies of the relevant airline company from which the ticket was purchased apply for cancellation or refund requests for flight tickets purchased using valuable ParaPoints. You must submit your cancellation or refund requests by calling the QNB First Service Line.
  • Earning MoneyPoints and using these MoneyPoints for commercial use of QNB Finansbank credit cards are not appropriate.
  • QNB Finansbank reserves the right to change the terms of service.
  • As of March 15, 2022, only QNB First, QNB First Plus or Private Banking member QNB First and QNB First Doctors credit card holders will be able to benefit from the 2-fold ParaPuan privilege for Flight Ticket Purchases. Until this date, it is sufficient to have a QNB First or QNB First Doctors credit card to benefit from the relevant privilege, there is no requirement to be a member of QNB First, QNB First Plus or Private Banking.

*To be a QNB First member, your savings must be 250,000 TL or more, to be a QNB First Plus member, your savings must be 750,000 TL or more, and to become a QNB Finansbank Private Banking member, your savings must be 2,500,000 TL or more.

 Your savings at enpara.com are not included in your monthly savings at QNB Finansbank.

10% Discounted Car Rental via Yolcu360

Private Banking customers get 10% discount over the list price in all vehicle groups with the discount code they will receive from Private Banking Service Line. 
Private Banking customers can benefit from this privilege via Yolcu360 mobile application or through  https://yolcu360.com.

Who can benefit from 10% Discounted Car Rental via Yolcu360?

Private Banking customers who hold Private or Miles&Smiles Private credit card can benefit from this service.

How can I benefit from 10% Discounted Car Rental via Yolcu360?

You can benefit from this service by using the discount code that you will receive from Private Banking Service Line at +90 850 222 0900/9.

All liabilities arising out of car rental services to Private or Miles&Smiles Private credit card holders shall be borne by the related service provider company (Yolcu 360 Bilişim Danışmanlık Teknoloji Tic. Ltd. Şti.).QNB Finansbank A.Ş. shall have no liabilities in this regard. You can submit all your requests, demands and complaints arising out of the car rental service to the service provider (Yolcu 360 Bilişim Danışmanlık Teknoloji Tic. Ltd. Şti.) at +90 850 360 5 360. Any requests, demands and complaints you submit to our bank in this respect will be forwarded to the service provider.

10% Discount Blue Cruise Privilege with Viravira.co

10% discount privilege for our QNB First member customers at viravira.co!
Are you ready for a privileged holiday experience? You can take advantage of 10% discount with  special prices exclusive to QNB First on your boat rental until 31 December 2022 on viravira.co, which offers a unique holiday experience by allowing you to choose from 12,000 gulets, catamarans, sailboats and motor yachts in 49 countries.

Who can benefit from the Privileged Blue Cruise Service?

As a QNB First customer, you can take advantage of the Privileged Blue Cruise Service with any of your QNB First branded credit cards.

*To be a member of QNB First, your savings must be 250,000 TL or more, to be a QNB First Plus member, your savings must be 750,000 TL or more, and to become a QNB Finansbank Private Banking member, your savings must be 2,500,000 TL or more. 
Your savings at enpara.com are not included in your monthly savings at QNB Finansbank.
Your savings on enpara.com are not included in your average savings at QNB Finansbank.
QNB Finansbank reserves the right to change the terms of service.

How can I benefit from the Privileged Blue Cruise Service?

With the code you will receive on QNB First Digital on QNB Mobil, you can benefit from hourly, daily and weekly rentals at a 10% discount for all boats in Turkey and abroad, with the privilege of QNB First, on viravira.co.

Terms of Service:

  •  The discount rate will be valid for hourly, weekly and daily boat rentals on the viravira.co website without any discrimination. However, this campaign cannot be combined with other campaigns, gifts and promotions provided by viravira.co.
  • You can rent any type of boat in 49 countries through viravira.co. 
  • You can access up-to-date and detailed information about location and boat types at https://www.viravira.co/.
  • This privilege is valid until 31 December 2022.
  • All customers who want to benefit from the Privileged Blue Cruise Service are deemed to have read and accepted all the terms of payments and terms of use. Viravira Teknoloji ve Turizm A.Ş. on behalf of QNB Finansbank from the Privileged Blue Cruise Service. provided by the company. In the event that the discount rate promised within the scope of the service is not reflected to the customers or the customers suffer losses due to the service they receive from viravira.co, or if this issue is subject to a complaint by the customers, Viravira Teknoloji ve Turizm A.Ş. is the only responsible and addressee. QNB Finansbank A.Ş does not have any responsibility within the scope of the Privileged Blue Voyage Service offered to QNB First customers. The addressee of all kinds of demands, requests and complaints due to the services provided to the customers is the institution that provides the service. QNB Finansbank reserves the right to make changes in the pricing and content of the Privileged Blue Voyage Service and to stop the service depending on market conditions.
  • The discount code you will receive through the application can only be used once per use. If you wish, you can continue to benefit from the campaign on different flights by reusing the discount code in our QNB First Digital application.
  • For up-to-date and detailed information about services and privileges, you can call the QNB First Service Line at +90 850 222 0900/9