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Lifestyle Privileges

Benefits and Advantages Designed to Meet Your Lifestyle!

Free Dry Cleaning Service

As long as you own a QNB First credit card or Miles&Smiles QNB Finansbank credit card as a QNB First client, you can have 1 pieces of clothes dry-cleaned free of charge and the subsequent pieces with a 25% discount every month. And what is more, thanks to the home delivery service, you can do it without taking a single step outside in Istanbul.

Who can benefit from free dry cleaning service?

QNB First clients with QNB First brand credit cards, Miles&Smiles QNB Finansbank credit cards and supplementary card holders may benefit from free two-piece dry cleaning service in each calendar month at contracted Dry Centers.
Moreover, QNB First clients with QNB First brand credit cards will benefit from dry cleaning services for free in the following manner : 1-piece of free dry cleaning for QNB First Customers and a 25% discount on other pieces, 2 pieces of free dry cleaning for QNB First Plus Customers and and a 25% discount on other pieces, 3 pieces of free dry cleaning for Private Banking Customers and a 25% discount on other pieces. 

Our clients with charged QNB First credit card, Miles&Smiles QNB Finansbank credit card and supplementary cards will benefit from a 25% discount in the relevant month without any other conditions.

How can I benefit from free dry cleaning service?

You need to make a reservation by calling the QNB First Service Line at +90 850 222 0900/9 every day except public holidays and Sundays between 09.00-18.00. QNB First Customers will benefit from 1-piece of  dry cleaning service for QNB First customers or 2-piece of dry cleaning service for QNB First plus customers or 3-piece of  dry cleaning service for Private Banking customers featuring free home deliveries everywhere in Istanbul.

For other provinces, you must have one of your QNB First brand credit cards or Miles&Smiles credit card with you when you deliver your products to the Dry Center branches.

In which provinces is the free dry cleaning service available?

Your clothes will be taken from your address on the next day of your reservation request in the province of Istanbul. They will be delivered to your address clean 2 days after taking in delivery. You may benefit from free dry cleaning services in  Ankara, Antalya, Aydin, Bursa, Denizli, Diyarbakir, Erzurum, Eskişehir, İzmir, Kayseri, Konya, Malatya, Mersin, Rize, Samsun, Şanlıurfa and Trabzon outside Istanbul.

To be a QNB First client, your average monthly savings for 1 calendar month should be TRY 400,000 or above and to be a QNB First Plus client, your average monthly savings for 1 calendar month should be TRY 1,000,000 or above. To be a QNB Finansbank Private Banking client, your average monthly savings for 1 calendar month should be TRY 3,500,000 or above. Your savings in enpara.com are not included in the savings average in QNB Finansbank. Noting that QNB Finansbank reserves the right to make changes to its terms of service.

Service Details

  • You can benefit from our dry cleaning service with all QNB First, Miles&Smiles credit card or Xclusive brand credit cards.
  • A pre-provision of TRY 0,01 for inquiry purposes will be deducted from your credit card at Dry Center branches. A pre-provision of TRY 0,01 will be deducted from your card for monitoring purposes of your free usage rights. This amount will not be reflected on your credit card.
  • Free Dry Cleaning Service is valid for two pieces of products delivered at a single time in the month.
  • If you deliver one piece of product at a time, your free dry cleaning right for that month expires and you may benefit from 25% discount over the Dry Center’s dry cleaning price list for your next dry cleaning services.
  • For your orders with more than two pieces of products at a single time, two products with the lowest cleaning price will be cleaned free of charge, while you benefit from 25% discount over dry cleaning price list of Dry Center for the products aside from those two.
  • After using two piece free services for the relevant month, you can have as many products as you wish dry cleaned with a 25% discount without monthly usage limitation.
  • 1 piece of textile product, including coats, topcoats and overcoats, is considered a single piece within the scope of dry cleaning service. Suits are considered as 2 pieces.
  • Home textile products, suits made of silk, women’s evening dresses, wedding dresses, tuxedos, coats made of goose feather or feather, skiing suits, nubuck products, chamois products, napa products, products with satin and silk fabric quality, products that require private action and any kind of suede leather are not covered within the scope of free of charge usage.
  • For these products, you can get the 25% discounted dry cleaning service on the basis of Dry Center price list, exclusively for QNB First members.
  • Free dry cleaning use cannot be transferred to the next month.
  • For free home delivery service within the province of Istanbul, reservation must be made via QNB First Service Line at +90 850 222 0900/9. The clients must present their QNB First, Miles&Smiles, QNB First Doctors and QNB First BÜMED cards for product deliveries in provinces other than Istanbul. The free service cannot be granted if the client does not present a QNB First, QNB First Doctors and QNB First BÜMED card.
  • QNB Finansbank A.Ş. does not have any liabilities for the dry cleaning service offered to QNB First, Miles&Smiles, QNB First Doctors and QNB First BÜMED clients. Any demands, requests and complaints regarding the services offered to clients shall be forwarded to the service provider.

QNB First Library

Do not miss the extra chance of getting %50 discount every 3 months in 1 calendar year on one book for QNB First customers, one book for free every 3 months in 1 calendar year for QNB First Plus customers and 2 books for free every 3 months in 1 calendar year for Private Banking customers among the new books joining the QNB First Library!

Who can benefit from QNB First Library service?

QNB First members who hold QNB First credit cards or Miles&Smiles QNB Finansbank credit cards can benefit from this service once every 3 months within one calendar year.

Who can benefit from QNB First Library service?

QNB First Library is renewed every 3 months. For each renewal period, you can make an order via the online order form on the QNB First website 24 hours a day, 7 days a week.

All you have to do is to browse our library by clicking the link below and completely fill in the information in the online order form for the book you selected.

To be a QNB First client, your average monthly savings for 1 calendar month should be TRY 400,000 or above and to be a QNB First Plus client, your average monthly savings for 1 calendar month should be TRY 1,000,000 or above. To be a QNB Finansbank Private Banking client, your average monthly savings for 1 calendar month should be TRY 3,500,000 or above. Your savings in enpara.com are not included in the savings average in QNB Finansbank. Noting that QNB Finansbank reserves the right to make changes to its terms of service.

Service Details

  • You can benefit from our library service with all QNB First, Miles&Smiles or Xclusive brand credit cards.
  • The requests for QNB First Library service are received only via online order forms found on www.qnbfinansbank.com/qnbfirst website.
  • The right of getting %50 discount every 3 months in 1 calendar year on one book for QNB First customers, one book for free every 3 months in 1 calendar year for QNB First Plus customers and 2 books for free every 3 months in 1 calendar year for Private Banking customers only applies to the books in QNB First Library.
  • In order for your order to be delivered to you, you need to fill out the information on the online order form in full and accurately.
  • One book can be ordered in each order period, and the details about the relevant order periods are given below:
    • 1st Order period: January, February, March
    • 2nd Order period: April, May, June
    • 3rd Order period: July,  August, September
    • 4th Order period: October, November, December
  • Delivery time for the ordered books will be same as the delivery times valid for www.dr.com.tr. QNB Finansbank does not have any liability in this regard.
  • No deliveries can be made from D&R stores.
  • Book deliveries within the scope of QNB First Library service can only be made to the addresses within Turkey.
  • QNB Finansbank reserves the right to make changes in the fee, terms of service and contents of the QNB First Library service.
  • All clients wishing to benefit from QNB Library service are deemed to have read and accepted all conditions regarding demand and delivery.
  • No change may be made to the address stated at the time of the order and the book selected.
  • If the ordered book cannot be delivered or if it is returned despite being sent to the address you stated in the order form, your order right for the relevant period will be considered as used and there won’t be any more deliveries.
  • QNB Finansbank A.Ş. does not have any liabilities for the library services provided to QNB First clients. Any demands, requests and complaints regarding the services offered to clients shall be forwarded to the service provider.
  • The books at QNB First Library are limited to the stocks of the suppliers and QNB Finansbank does not have any liabilities whatsoever in this regard.

15% Discount on Studio Masterpiece’s Workshops

Uncover the artist within you with painting, sculpture and music workshops offered by Studio Masterpiece. Studio Masterpiece offers its participants an experience filled with joy and pleasure with its workshops including music, sculpture and acting workhops; and its even with a special 15% discount to our QNB First customers.

Who can benefit from 15% Discount on Studio Mastrerpiece’s Workshops?
QNB First members who own QNB First or Miles&Smiles QNB First credit cards can benefit from this privilege.

How can I benefit from 15% Discount on Studio Mastrerpiece’s Workshops?
All you need to do is to call at +90 850 222 0900/9 QNB First Service Line and indicate that you want to benefit from the privilege. 
Studio Masterpiece renders service at the following locations: Galata, Maslak, Göztepe and Moda in İstanbul; and in Ankara, İzmir, Bursa and Kocaeli.
You can view the workshop calendar here.

Service Details

  • QNB Finansbank reserves the right to change the service, terms of service and contents of the services including the private driver, car inspection, taking the car in for service and tire replacement.
  • QNB Finansbank A.Ş. does not have any liabilities with the services offered to Private Banking clients. Any demands, requests and complaints regarding the services offered to clients shall be forwarded to the service provider.

30% Discount On Netflix Subscription

Changing habits with hundreds of movie and TV series alternatives, Netflix is waiting for you with the privilege of QNB First!
To take advantage of the privilege, you can participate in the campaign via QNB First Digital.

Who can benefit from the Netflix Discount?

As a QNB First or QNB First Plus customer, you can earn a discount on your Netflix spending with your QNB First or Miles&Smiles QNB Finansbank credit card.

How can I take advantage of the Netflix Discount?

You can participate in the campaign through QNB First Digital on the Netflix Discount Privilege page in My Privileges section. After participating in the campaign, you can get 20% discount as a QNB First customer and 30% discount as a QNB First Plus customer. In order to benefit from the discount, you must make your Netflix spending with your QNB First or Miles&Smiles QNB Finansbank credit card.

*To be a QNB First client, your savings should be TRY 400,000 or above and to be a QNB First Plus client, your savings should be TRY 1,000,000 or above. To be a QNB Finansbank Private Banking client your savings should be TRY 3,500,000 or above. Your savings in enpara.com are not included in the savings average in QNB Finansbank.

Service Details

  • The discounted Netflix Privilege campaign is valid until 31 December 2022.
  • Only our QNB First or QNB First Plus customers can benefit from the campaign with their QNB First or Miles&Smiles QNB Finansbank credit cards.
  • In order to start benefiting from the campaign, you need to log in to QNB First Digital.
  • Within the scope of the campaign, our QNB First customers will receive a 20% discount, and our QNB First Plus customers will receive a 30% discount from the first Netflix spending each month; It is valid for a one-time expenditure of up to 93.99 TL per month.
  • The maximum amount of discount that can be earned each month is limited to 18.80 TL for our QNB First customers and 28.20 TL for our QNB First Plus customers.
  • Only our QNB First, QNB First Plus and Private Banking member customers can benefit from the campaign with their QNB First, Private or Miles&Smiles QNB Finansnbank credit cards.
  • If you participate in the campaign with your original card, the expenses you will make from your connected virtual card will also be included in the campaign.
  • You can benefit from the campaign at most once within 1 calendar month from the date you registered for the campaign.
  • Since the company providing the service does not have a sales point in Turkey, the expenses to be made from the relevant company will be reflected on your credit card statement in USD if your foreign statement preference is USD. The discount to be applied will be reflected in TL for all statement preferences. If your statement preference is in TL, the expenditure amount will be calculated over the current QNB Finansbank foreign exchange selling rate on the date of spending and will be reflected in your statement in TL.
  • If you want to exit the campaign, you can exit through QNB First Digital.
  • QNB Finansbank reserves the right to change the terms of the campaign and to terminate the campaign within the framework of the changing conditions.

Discounts On beIN Connect Packages

Discounted packages and original content exclusive to BeIN Connect are waiting for you with the privilege of QNB First!
Whether you turn your home into a grandstand with the excitement of football, or enjoy the cinema. You can benefit from the most preferred sports and entertainment packages of BeIN Connect with a 15% discount.

To take advantage of the privilege, you can participate in the campaign by getting your discount code from QNB First Digital.

Who can benefit from the BeIN Connect Discount?

Our QNB First Plus or QNB First customers will be able to benefit from our BeIN Connect campaign without any other conditions.

*To be a QNB First member, your savings must be 400,000 TL or more, to be a QNB First Plus member, your savings must be 1,000,000 TL or more, and to become a QNB Finansbank Private Banking member, your savings must be 3,500,000 TL or more. Your savings at enpara.com are not included in your monthly savings at QNB Finansbank. QNB Finansbank reserves the right to terminate the offered advantages or make changes in its terms within the framework of changing conditions.

How can I benefit from the discounted BeIN Connect privilege?

To participate in the campaign, exclusive BeIN Connect membership packages can be purchased via the epintower.com website by obtaining a discount code from QNB First Digital.
The discount code is valid for the sports packages listed below, and the customer will be able to purchase a preferred package at discounted prices with a discount code. After the discount code created is used before package purchases on epintower.com, the discounted prices will be applied automatically.

Service Details

  • The privileges offered in the BeIN Connect packages are valid for the BeIN Connect Sports Packages listed below, and our QNB First Plus or QNB First customers will be able to make their discounted package purchases via the epintower.com website with the codes they will receive from QNB First Digital.
  • BeIN Connect's 3-screen "Sporextra+" Package
  • BeIN Connect's 4-screen "Sporextra+" Package
  • BeIN Connect's 3-screen "Super League + Entertainment" Package
  • BeIN Connect's 4-screen "Super League + Entertainment" Package
  • Our QNB First Plus or QNB First customers will be able to make their package purchases via the epintower.com website with the 15% Discount privilege, using the codes received from QNB First Digital.
  • Each participant can benefit from this campaign only once for a package they will choose.
  • Seasonal packages will be valid throughout the 2022-2023 season.
  • In case of cancellation or return of the purchase, no discount refund or re-use rights are granted.
  • It is the user's responsibility to follow the terms of participation on the https://www.qnbfinansbank.com website, everyone participating in the campaign is deemed to have accepted the terms of the campaign.
  • QNB Finansbank reserves the right to change the terms of the campaign and to terminate the campaign within the framework of the changing conditions.
  • Changing habits with hundreds of movie and TV series alternatives, Netflix is waiting for you with the privilege of QNB First!
  • To take advantage of the privilege, you can participate in the campaign via QNB First Digital.

Up to 40% Discount On Apple Applications

With QNB First, you are one step ahead in life! 40% of your spending on Apple Apps (App Store, iTunes, Apple Music) that add convenience, fun and pleasure to your life is a gift from QNB First!

Who can benefit from the Apple Apps privilege?

With your QNB First or Miles&Smiles QNB Finansbank credit card, you can enjoy 30% gift privilege as our QNB First customer and 40% gift privilege as our QNB First Plus customer for your purchases of up to 50 TL in the App Store, iTunes or Apple Music.

How can I take advantage of the Apple Apps privilege?

You can participate in the campaign through QNB First Digital on the Apple Apps Privilege page in My Privileges. After participating in the campaign, you can take advantage of 30% gift privilege as our QNB First customer and 40% gift privilege as our QNB First Plus customer. In order to benefit from the privilege, you must make your App Store, iTunes or Apple Music purchases with your QNB First or Miles&Smiles QNB Finansbank credit card.

*To be a QNB First member, your savings must be 400,000 TL or more, to be a QNB First Plus member, your savings must be 1,000,000 TL or more, and to become a QNB Finansbank Private Banking member, your savings must be 3,500,000 TL or more. Your savings at enpara.com are not included in your monthly savings at QNB Finansbank.

Service Details

  • The campaign is valid until 31 December 2022.
  • In order to start benefiting from the campaign, you need to log in to QNB First Digital.
  • Within the scope of the campaign, our QNB First customers will receive a 30% discount and our QNB First Plus customers a 40% discount on their App Store, iTunes and Apple Music expenditures; The campaign is valid for expenditures up to 50 TL within a calendar month.
  • After making your payment for your App Store, iTunes and Apple Music expenses, 30% of the amount paid to our QNB First customers and 40% to our QNB First Plus customers will be refunded, within the other campaign conditions.
  • Our QNB First customers will be able to earn a 30% discount and our QNB First Plus customers a 40% discount. The maximum amount of discount that can be earned each month is limited to 15 TL for our QNB First customers and 20 TL for our QNB First Plus customers.
  • You can only benefit from the campaign with QNB First or QNB First Plus QNB First or Miles&Smiles QNB Finansbank credit cards.
  • If you participate in the campaign with your original card, the expenses you will make from your connected virtual card will also be included in the campaign.
  • If you want to exit the campaign, you can exit through QNB First Digital.
  • QNB Finansbank reserves the right to change the terms of the campaign and to terminate the campaign within the framework of the changing conditions.

Discounted Private Chauffeur and Vehicle Maintenance with Alfred

If you do not want to use your car but want to reach where you want to go with a private driver service, or if you need to take your car in for a routine inspection but you don't have time, Private Banking is here for you! We have private drivers available for you, for taking the car in for inspection and service, and for tire replacement services at the same level of comfort and safety as your own car between our service points and we carry out your car inspection without exhausting you! 
With Private Banking, you can benefit from a 50% discount on private chauffeur services and a 15% discount on vehicle maintenance, take-out and tire replacement services.

Who can benefit from the Discounted Private Chauffeur and Vehicle Maintenence with Alfred privileges?

Private or Miles&Smiles Private credit card holders can benefit from credit card holders without any further conditions.

Who can I benefit from the Discounted Private Chauffeur and Vehicle Maintenance with Alfred privileges?

All you have to do is to call the Private Banking Service Line at +90 850 222 0900/9 and submit your request.

In which cities is the Discounted Private Chauffeur and Vehicle Maintenance with Alfred privileges available?

Discounted Private Chauffeur and Vehicle Maintenence with Alfred services are only available in Istanbul.

To be a QNB First client, your savings should be TRY 400,000 or above and to be a QNB First Plus client, your savings should be TRY 1,000,000 or above. To be a QNB Finansbank Private Banking client, your savings should be TRY 3,500,000 or above. Your savings in enpara.com are not included in the savings average in QNB Finansbank. Noting that QNB Finansbank reserves the right to make changes to its terms of service.

Service Details (Private Driver Service)

Reservation

  • In order to benefit from our private driver service, you have to make a reservation via Private Banking Service Line at +90 850 222 0900/9  at least 3 hours before your transfer.
  • Once you make your reservation, the name and the mobile phone number of the driver will be sent you as  text message. 

Pricing

  • Discounted Private Chauffeur service transportation fee is calculated at a 50% discount rate. Private Chauffeur Service reservations will be based on the service duration between the time when the driver meets you and the time when they drop you off at the address you requested.

Changes to Reservations or Delays in Cancellation Notifications

  • You have to call Private Banking Service Line at +90 850 222 0900/9  between working hours (9.00:-23.00) at least 1 hour before your transfer to make a request for cancellation. Working hours are between 09:00-23:00, 7 days a week.
  • If the cancellation request is made less than 1 hour before the service time, 50% of the service fee will be collected. If there is a change related to the location where the client and the driver will meet, this information must be given at least 1 hour before the service time.
  • All liabilities related to private driver, car inspection, taking the car in for service and tire replacement services offered to Private or Miles&Smiles Private brand credit card holders belong to the service provider (Alfred Concierge Tanıtım Hizmetleri TİC. A.Ş.) and QNB Finansbank A.Ş. shall not have any liabilities in this regard. For all your requests, demands and complaints regarding the private driver, car inspection, taking the car in for service and tire replacement services, call the service provider (Alfred Concierge Tanıtım Hizmetleri TİC. A.Ş.) at 444 82 53. Any requests, demands and complaints you submit to our bank in this respect will be forwarded to the service provider.

Service Details (Car Inspection, Taking the Car in for Service and Tire Replacement)

Reservation

  • Make a reservation by calling Private Banking Service Line at +90 850 222 0900/9 to benefit from car inspection services, have your car taken in for service or have your tires replaced.
  • Your vehicle can be picked up from your house, your office or from the airport, and be dropped off at any address you want. 
  • Car inspection, taking the car in for service and tire replacement take 1 day. Your car will be picked up from the airport, the shopping mall, your house or your office in the morning, and you will be met at your desired location by your car with its inspection done, taken in for service or tires replaced. Car inspection, taking the car in for service and tire replacement take 1 day. Your car will be picked up from the airport, the shopping mall, your house or your office in the morning, and you will be met at your desired location by your car with its inspection done, taken in for service or tires replaced.

Pricing

  • Discounted Private Chauffeur service transportation fee is calculated at a 15% discount rate.
  • Clients who wish to benefit from the services regarding vehicle inspection, taking the car in for service and tire replacement are deemed to have accepted that they are going to pay Alfred Service Fee and TÜVTÜRK’s vehicle inspection fee.

Changes to Reservations or Delays in Cancellation Notifications

  • You have to call Private Banking Service Line at +90 850 222 0900/9 between working hours (9.00:-23.00) at least 1 hour before your transfer to make a request for cancellation. Working hours are between 09:00-23:00, 7 days a week. If the cancellation request is made less than 1 hour before the service time, 50% of the service fee will be collected.
  • If there is a change related to the location where the client will be picked up, this information must be given at least 1 hour before the service time.

General Conditions

  • Discounted Private Chauffeur and Vehicle Maintenence services are provided by Alfred. Alfred is responsible for any situation that may occur during the service.
  • QNB Finansbank reserves the right to change the service, terms of service and contents of the services including the private driver, car inspection, taking the car in for service and tire replacement.
  • Clients wishing to benefit from QNB First Alfred private driver, to have their car inspected or taken in for service, and tire replacement services, are deemed to have read and accepted all conditions about transfers, payments and waiting fees.
  • QNB Finansbank A.Ş. does not have any liabilities with regards to private drivers, car inspections, taking the car in for service and tire replacements offered to Private Banking clients. Any demands, requests and complaints regarding the services offered to clients shall be forwarded to the service provider.
  • All liabilities related to private driver, car inspection, taking the car in for service and tire replacement services offered to Private or QNB Private Miles&Smiles brand credit card holders belong to the service provider (Alfred Concierge Tanıtım Hizmetleri TİC. A.Ş.) and QNB Finansbank A.Ş. shall not have any liabilities in this regard. For all your requests, demands and complaints regarding the private driver, car inspection, taking the car in for service and tire replacement services, call the service provider (Alfred Concierge Tanıtım Hizmetleri TİC. A.Ş.) at 444 82 53. Any requests, demands and complaints you submit to our bank in this respect will be forwarded to the service provider.