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Global Privileges

With the QNB First credit card, we are now offering you worldwide services!

First class privileges will always be there for you on your travels, at your pleasant moments and in your difficult situations!

Real Estate Consultancy

Your questions and needs regarding real estate investments meet their solutions thanks to the real estate consultancy services of Realty World Turkey!

You may get rid of all the question marks about real estate investments with the real estate consultancy service of Realty World, a company we collaborate exclusively for QNB First members! 

You can enjoy the real estate consultancy services and invest in the future with confidence thanks to Realty World, our expert business partner.

And what is more, our QNB First members have the privilege of 50% discount for the service fee of real estate buying/selling via Realty World!

Your requests for Real Estate Consultancy are received only through the QNB First Service and Concierge Line at +90 216 522 4959.

Terms of Service:

  • Your requests for Real Estate Consultancy are received only through the QNB First Service and Concierge Line at +90 216 522 4959.
  • QNB Finansbank is not liable for the problems and disruptions that may arise during the procurement of real estate consultancy services and other services related to real estate by Realty World.

To be a QNB First client, your average monthly savings for 1 calendar month should be TRY 150,000 or above and to be a QNB First Plus client, your average monthly savings for 1 calendar month should be TRY 450,000 or above and to be a QNB Finansbank Private Banking client your average monthly savings for 1 calendar month should be TRY 1,500,000 or above.

Emergency Cash Withdrawal Service

You are abroad and need urgent cash?

Don't worry, QNB First is always by your side!

We are by the side of our QNB First and Private Banking members in their travels to London and Paris. To benefit from the Emergency Cash Withdrawal Service, you can go to QNB London or QNB Paris branches and follow the directions of the client representatives. This service is limited to the situation where eligible QNB Finansbank customers cannot use their QNB Finansbank credit cards or debit cards due to loss or theft.

Terms of Service:
With the Emergency Cash Withdrawal service, you can withdraw cash in QNB London for up to a total of £ 9,000 per month, and up to EUR 4,500 per day in QNB Paris. You can request emergency cash withdrawal from QNB London between 09:00-15:00 in UK local time and from QNB Paris between 09:00-14:45 in France local time by presenting your passport.

If the day of emergency cash withdrawal is a public holiday in Turkey, your transaction will be processed on the following business day. The amount requested from QNB London and QNB Paris will be transferred from your account in the same currency at QNB Finansbank after the necessary check to the accounts of QNB London or QNB Parish branches and you will get paid. You can only withdraw money at QNB London and QNB Paris branches if there is adequate cash amount in your accounts in the same currency at QNB Finansbank.

Emergency Credit Card Limit Increase

QNB First Banking is on your side with fast and easy limit increase opportunities!

You can request a limit increase on our online branch, from the Call Center or by texting LIMIT as an SMS to 2273*. You can also accept the offer of limit increase by the Bank to submit your request for limit increase.

*Each SMS sent to 2273 is charged as 1 text message by the operator’s own tariffs.

The credit card limit is determined for your domestic and international expenses and cash withdrawals. The limit determined is specific to you and all your QNB Finansbank personal credit card limits are the same.

In line with the legal regulations, your total credit card limit at all banks may exceed 2 times the annual monthly average net income for the first year and 4 times your monthly income in the following years.

What is the Standard Limit?
This is the limit you can use for domestic and foreign shopping and cash withdrawals.

What is an Emergency Limit?
It is the limit consisting of the sum of your standard limit and the additional limit that you can only use in the payments at hospitals, Automatic Invoice Payment instructions and the CardFinans Statement Security insurance premium payments. The additional limit is defined according to the information of our clients, who are found eligible by the assessment by the bank.

Where can I Submit My Limit Increase Request?
You can request a limit increase on our online branch, from the Call Center or by texting LIMIT as an SMS to 2273*. You can also accept the offer of limit increase by the Bank to submit your request for limit increase.

*Each SMS sent to 2273 is charged as 1 text message by the operator’s own tariffs.

What is the Periodic Limit Increase Instruction?
This is an instruction you can easily give to increase your limit if you do not have any different request after being informed of the possible limit increase 15 days in advance. Your eligibility for this instruction will be determined upon regular evaluations of your credit card limit.

If you have a periodic limit increase instruction, we inform you before we increase your limit and if you do not have any objections, we increase your limit after the final assessment. If you do not want to increase your limit, text No as an SMS to 2273 or call +90 850 222 0900 to submit your request that you do not want to increase the limit for this period. You may cancel your periodic limit increase instructions at any time by calling our Call Center.

Emergency Credit Card Renewal and Emergency Cash

We are here when your credit card is lost abroad!

If your QNB Finansbank personal credit card with MasterCard logo is stolen or lost abroad, you can call QNB First Service and Concierge Line at +90 216 522 49 59 and request Emergency Card Renewal and Emergency Cash.

Your emergency credit card will be delivered to the address you specified in maximum 2 business days. If you prefer your card to be delivered to you immediately, you may receive your card with the first cargo flight.

You may request Emergency cash in order not to suffer any shortage in cash until your emergency card is delivered to you and you may collect your cash from Western Union branches in 2 hours.

Worldwide Privileged Accommodation

You can enjoy privileged accommodation in worldwide renowned hotels with QNB First credit cards!

Four Seasons Doha

The Four Seasons Doha, one of the world's leading hotel chains, can be booked with special discounts and privileges until 31 December 2019. You may stay in luxury rooms at Four Seasons Doha at affordable prices, and benefit from SPA and catering services with exclusive discounts thanks to your QNB First and Private credit cards.

Terms of Service:

  • QNB First, QNB First BÜMED, QNB First Doctors, Private Credit Cards, QNB First Cash Debit cards or all other Xclusive cards are included in the campaign.
  • QNB Finansbank "Weekend Special" package is valid on Thursdays and Fridays. You can use the "QNBFBWS" discount code in your reservations to benefit from this special package.

Within the scope of QNB Finansbank Weekend Special:

  • You can pay QAR 1,350 (1 QAR = 1.04 TRY) for a Deluxe Room, QAR 1550 for Premier Room, QAR 2,500 for Four Seasons Suite and QAR 3,300 for Ambassador Suite and benefit from the SPA facilities with a 25% discount.
  • Depending on the hotel's availability; upgrading to a higher room type is possible.
  • If you reserve two rooms; you can pay for the second room with a 50% discount.
  • Breakfast is included in the daily accommodation rate and can be served to your room.
  • QNB Finansbank Weekend Special - Room Rates:
    • Deluxe Room (city view) [QNB Finansbank Fees (QAR) = 1,350, Standard Fees (QAR) = 2,500, Discount Rate = 46]
    • Premier Room (lake view) [QNB Finansbank Fees (QAR) = 1,550, Standard Fees (QAR) = 2,900, Discount Rate = 47]
    • Four Seasons Suite [QNB Finansbank Fees (QAR) = 2,500, Standard Fees (QAR) = 4,000, Discount Rate = 37]
    • Ambassador Suite [QNB Finansbank Fees (QAR) = 3,300, Standard Fees (QAR) = 5,000, Discount Rate = 34]
  • Have lunch and dinner at Four Seasons Doha's Elements restaurant with a 10% discount. Your stay at the hotel is not mandatory and QNB First, QNB First BÜMED, QNB First Doctors, Private Credit Cards, QNB First Cash Debit cards or all other Xclusive cards are included in the campaign.
  • You can enjoy the following special rates at Spa and Care centers from Sunday to Wednesday (inclusive).
  • You can benefit from the spa services with a 15% discount from Sunday to Wednesday (inclusive).
  • If you receive the spa service from 9:00 to 15:00, the discount rate is 25% or you will receive a 30-minute additional period of 1 hour Spa treatment you will purchase.
  • You can benefit from a 15% discount in all SPA clothes/materials (except jewelry) offered for sale.
    • You can get a Spa ticket for QAR 275 instead of the standard daily fee of QAR 375.
    • In order to benefit from the campaign, the payment must be made during the accommodation. Discounts will not apply to payments made on websites such as Booking.com.
    • The campaign cannot be combined with other campaigns.

Le Vendome Beirut

Stay at Le Vendome Beirut, one of Beirut's leading hotels, with special discounts and privileges until 31 December 2019.

Terms of Service:

  • With your QNB First and Private credit card, you can stay at the hotel for $315 +10% VAT daily during the season and for $235 +10% VAT off season and enjoy the privileges.
  • In order to benefit from the campaign, the payment must be made during the accommodation. Discounts will not apply to payments made online. 
  • The campaign cannot be combined with other campaigns.
  • QNB First, QNB First BÜMED, QNB First Doctors, Private Credit Cards, QNB First Cash Debit cards or all other Xclusive cards are included in the campaign.
  • Season price: Covers June 16-22, August 21-30, December 28-January 1. Off-season price: Covers January 1-June 15, June 23-August 20, August 31-December 27.  
  • Accommodation at a room with a balcony with a sea view, fresh fruit basket, dessert and two bottles of soda.
  • Free WIFI, daily local newspapers, 2-person breakfast at the all-you-can-eat buffet and 15-minute neck and shoulder massage.
  • At Vendome Hotel Beirut, under the roof of the InterContinental Hotel & Resorts, all-day open gym, outdoor and indoor pool areas as well as transport and access to Phoneicia Spa depending on availability.
  • Laptop in the rooms, and iron and ironing board (if available) at the rooms. 
  • Special instructions and support for hotel clients upon arrival at Beirut Airport.

Millennium Hotels & Resort

You can stay at the esteemed hotel chain of Europe, the Millennium Hotels & Resorts, with special discounts and privileges at its branches in the UK, France and Italy.

You can stay at the hotel with a 15% discount until December 31, 2018 and enjoy the privileges with your QNB First and Private credit card.

Terms of Service:

  • In order to benefit from the campaign, the payment must be made during the accommodation. Discounts will not apply to payments made on websites.
  • The campaign cannot be combined with other campaigns.
  • QNB First, QNB First BÜMED, QNB First Doctors, Private Credit Cards, QNB First Cash Debit cards or all other Xclusive cards are included in the campaign.
  • The campaign is available at Millennium Hotels & Resorts in the UK, France and Italy.
  • Free-of-charge accommodation for the second person staying in the room. 
  • The client will automatically become a member of the “My Millennium” Reward Club.
  • They may accumulate points, use these points for hotel accommodation, dining programs, etc. at the hotels and enjoy the benefits that come along other privileges.
  • Reservation can be made according to the availability of the hotel.  If no reservation is possible because the hotel is full, clients may have to select another date for accommodation at the hotel.
  • You may find the list of contracted hotels here.

Kumarakom Lake Resort

You can stay at the Kumarakom Lake Resort, one of the group members of Paul Resorts & Hotels, with special discounts and privileges until 31 December 2020.

As part of the campaign, 2 different deals are offered to the customers staying at the Kumarakom Lake Resort.

Deal 1

Terms of Accomadation:

Special Offers Per couple
Luxury Pavilion Room USD 370
Meandering Pool Villa USD 385
Heritage Garden View Villa (Private Pool) USD 400
Heritage Lake View Villa (Private Pool) USD 415
Presidential Suite (Private Pool) USD 1.100
  • Stay includes buffet breakfast and private return transfers ex Kochi airport
  • Welcome drink, cultural program, 1 hour sunset cruise, access to infinity pool, health club and indoor games
  • 10% additional discount during your stay between 1 May to 30 Sep 2020
  • Complimentary late check out until 15:00 hrs, subject to availability and current applicable taxes

Terms & Conditions:

  • QNB First, QNB First BÜMED, QNB First Doctors, Private credit cards and QNB First Nakit Debit cards are included in the campaign.
  • Deal code is required during booking and payment (Deal Code: LUXQNBF)
  • Minimum lenght of 3 nights stay is required to avail the offer (blackout dates apply 19 Dec 2020 – 10 Jan 2021)
  • Terms and conditions apply, offer is subject to availability and cannot be combined with any other promotion
  • To book contact the hotel reservation

Deal 2
Terms of Accomadation:

Wellness Special Offers Single per night Double per night
Luxury Pavilion Room USD 515 USD 715
Meandering Pool Villa USD 530 USD 745
Heritage Villa (Private Pool) USD 545 USD 760
Heritage Lake View Villa (Private Pool) USD 570 USD 770
Presidential Suite (Private Pool) USD 1370 USD 1.570
  • Daily 2 wellness treatment sessions for de-stress / anti-depression / rejuvenation
  • Stay includes breakfast, lunch and dinner in consultation with the doctor
  • Private transfers ex Kochi and traditional welcome drink upon check in
  • Cultural program, 1 hour sunset cruise, access to infinity pool, health club and indoor games
  • 10% additional discount during your stay between 1 May to 30 Sep 2020 on your stay
  • Complimentary late check out until 15:00 hrs, subject to availability and current applicable taxes

Terms & Conditions:

  • QNB First, QNB First BÜMED, QNB First Doctors, Private credit cards and QNB First Nakit Debit cards are included in the campaign.
  • Deal code is required during booking and payment (Deal Code: LUXQNBF)
  • Minimum lenght of 7 nights stay is required to avail the offer (blackout dates apply 19 Dec 2020 – 10 Jan 2021)
  • Terms and conditions apply, offer is subject to availability and cannot be combined with any other promotion
  • To book contact the hotel reservation
Resort Kumarakom Lake Resort
Website www.kumarakomlakeresort.in
Telephone 0091 481 2524900
Email dipesh@thepaul.in

Coorg Wilderness Resort

You can stay at the Coorg Wilderness Resort, one of the group members of Paul Resorts & Hotels, with special discounts and privileges until 31 December 2020.

Terms of Accomadation:

  • Grove View Suit (~125 m²) per couple is USD 500 per night. 1 extra Adult/Child is USD 200 per night.
  • Stay includes buffet breakfast, lunch and dinner at the resort
  • Return transfers ex Bangalore/Malgalore/Kannur, traditional welcome drink & seasonal fruit basket on the check in
  • Private guided trek to Nishani Betta and Marcara Gold Coffee Estate
  • Access to infinity pool, health club and indoor games in-house
  • 10% additional discount during your stay between 01 February to 31 March 2020
  • Complimentary late check out until 15:00 hrs, subject to availability and current applicable taxes

Terms & Conditions:

  • QNB First, QNB First BÜMED, QNB First Doctors, Private credit cards and QNB First Nakit Debit cards are included in the campaign.
  • Deal code is required during booking and payment (Deal Code: CWRQNBF)
  • Minimum lenght of 3 nights stay is required to avail the offer (blackout dates apply 19 Dec 2020 – 10 Jan 2021)
  • Terms and conditions apply, offer is subject to availability and cannot be combined with any other promotion
  • To book contact the hotel reservation
Resort Coorg Wilderness Resort
Website www.coorgwildernessresort.in
Telephone 0091 8272226200
Email dipesh@thepaul.in

QNB First Concierge Service

Within the scope of the Concierge Program; you can get information and support about travel, social life, entertainment and many other issues in Turkey and abroad with your QNB brand credit card!

You can benefit from this service 24/7 free of charge! Contact our bank's +90 216 522 49 59 QNB FIRST Service and Concierge Line to get more information and benefit from this service. The service is offered 24 hours a day, 7 days a week without any time limitations.

Terms of Service:

  • All you need to do is to call the QNB First Service and Concierge Line at +90 216 522 49 59 in order to benefit from this service.
  • All services are valid both in Turkey and abroad.
  • In exchange for the service offered, all payments to be made to organization teams and firms via use of the service will be made to DMS*; service payments will be made with your QNB First or Xclusive brand credit card.
  • No service fee will be charged to clients for the concierge program; card holders will make payments only for services provided by suppliers and organization companies. The concierge program covers information, travel, accommodation, entertainment, gift finding/delivery and organization management/concierge services.
  • Travel and Concierge Services are offered by Doğuş Müşteri Sistemleri A.Ş. (DMS) on behalf of QNB Finansbank. QNB Finansbank reserves the right to change contents of the Travel and Concierge Service depending on the market conditions and to stop the service. Any problems, objections and complaints related with the experience of Travel and Concierge Service may be directed to the phone line, +90 216 522 49 59.