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Western Union Transactions Legal Information Text

WE WOULD LIKE TO INFORM YOU FOR PROCESSING YOUR DATA WITHIN THE SCOPE OF WESTERN UNION TRANSACTIONS:

General Framework

With your foreign currency transfer order, QNB Finansbank A.Ş. (“QNB Finansbank”), any information that makes your identity specific or identifiable is considered a customer secret within the scope of the Banking Law No. 5411.

Below information shall be provided for the funds transfer transactions in foreign currency to be performed in Western Union with our Bank, acting as intermediary.

Western Union Transactions is a money transfer transaction supported by Western Union Turkey Ödeme Hizmetleri A.Ş., and there are no correspondent bank services. These transfers may be sent and received at related Western Union Representative (“the Representative”), and our Bank serves as Western Union Representative.

As QNB Finansbank, we would like to inform you that we carry out our operations by giving priority to security of your data in all products and services provided to you and by attaining utmost care to security of your data; we take measures of highest level to protect integrity and accuracy of your data; and we make sure that all organizations from which we receive support or outsource services and/or with which we have business partnership comply with our standards set forth for information security and privacy. 

It is our fundamental principle to use your data for your banking transactions and protect your fundamental rights and freedoms as well as privacy of your private life.

As QNB Finansbank, we always make sure that your personal data which is shared by you via our website or collected by means of cookies*, as you visit our website (for details on our policies for cookies, please see https://www.qnbfinansbank.com/destek/gizlilik-politikasi) is always stored securely; we do not disclose your personal data to third parties except for the ones included and required by legal framework. Personal data of any nature that you share with QNB Finansbank shall be treated as a secret, and they shall not be disclosed.

Your Processed Data, Conditions to Process and Purposes to Process

The following shall be processed:

  • ID Information (Name, Surname, Title, TR ID No, Passport No, Foreign ID No, Father’s Name, Date of Birth, Foundation Date, etc.)
  • Contact Information (Telephone Number, address, E-mail Address, Fax No, etc.
  • Profession Information (Occupation, Source of Income, Average Income, Workplace Details, etc.)
  • Customer Transaction Information (Account No, Invoice Details, etc.)
  • Legal Transaction Information (Specimen, Signatory Circular, etc.)
    • with the aim of Business activities to be carried out/audited, Service sales processes to be carried out, Service procurement and operation processes, as well as detection and reporting activities of fraud transactions to be carried out on the grounds that applicable laws projects explicitly so), and

    • with the aim of Service production and operation processes to be carried out, Service production and operation processes to be carried out, Risk management processes to be carried out, Business activities to be carried out/audited on the grounds that it is obligatory for the data belonging to the parties of the contract to be processed, and QNB Finansbank to fulfill its legal obligations provided that it is directly related to execution or fulfillment a contract,

The information you provided about the third party to be involved in the transaction:

The following shall be processed:

  • ID Information (Name, Surname, Title)
  • Contract Information (Address Information)
  • Customer Transaction Information (Account No)
    • with the aim of Business activities to be carried out/audited, Service sales processes to be carried out, Service procurement and operation processes, as well as detection and reporting activities of fraud transactions to be carried out on the grounds that applicable laws projects explicitly so), and

    • with the aim of Business activities to be carried out/audited, Service sales processes to be carried out, Service production and operation processes to be carried out on the grounds that is obligatory for the processing of data directly by laws and QNB Finansbank to fulfill its legal obligations.

Method of Collecting the Data

As from the moment of establishing this relationship with the Bank and/or as long as such legal relationship remains, your data shall be collected, as per the Banking Law with no.5411 and other relevant legislations to which banks are subject, by following means that are wholly or partly automatic or non-automatic on the condition of being part of a data registry system: by all contracts/information forms and similar documents related to banking transactions obtained with your approval and/or signature; by your notifications to the Bank via electronic approval and/or e-signature, or SMS/email to be sent to our Bank, or cookies as you visit our website; by electronic banking channels like Head Office, Region Offices, Branches, ATMs, Internet Branch, QNB Mobile, on-site teams, Solution Center, Kiosk, etc., and via databases of government agencies and institutions upon your approval where necessary by law (Identity Sharing System (ISS), MERNIS etc.); by various means apart from QNB Finansbank.

Transfer of Data

Data you shared with QNB Finansbank shall be transferred:

  • to Western Union Representatives and Western Union with the aim of carrying out and auditing business operations and service sales processes,
  • to Authorized Public Organizations and Institutions such as BDDK, TCMB, GİB, MASAK, Ministry of Treasury and Finance with the aim of carrying out operations in compliance with the legislation, providing information to authorized persons, entities and institutions,
  • and to Legal and Administrative Authorities with the aim of following up and carrying out legal affairs.

Trade Registry No: 237525 Mersis no: 0388-0023-3340-0576 Trade name: QNB Finansbank A.Ş. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215 Şişli/Istanbul Website address: www.qnbfinansbank.com Telephone Banking: 0850 222 0 900