notify icon
Top of Main Content

QNB Finansbank Cookie Information Text

DEAR VISITOR, WE WOULD LIKE TO INFORM YOU REGARDING THE PERSONAL DATA PROTECTION LAW FOR PROCESSING YOUR PERSONAL DATA WITHIN THE SCOPE OF VISITING OUR WEBSITE:

General Framework

As per the provisions of the Personal Data Protection Law (“PDPL”) with no.6698, any information which enables to determine your identity or make your identification ascertainable and is processed by QNB Finansbank A.Ş. (“QNB Finansbank”) acting as Data Controller as you visit our website shall be considered as personal data.

As QNB Finansbank, we would like to inform you that we carry out our operations by giving priority to security of your personal data in all products and services provided to you and by taking utmost care to security of your personal data; we take measures of highest level to protect integrity and accuracy of your personal data; and we make sure that all organizations from which we receive support or outsource services and/or with which we have business partnership comply with our standards set forth for information security and privacy.

Objective

The objective of this Cookie Policy document is to provide information to you about processing your personal data collected through the cookies of our website which are placed into your device, and also regarding types of cookies, their purposes and how to manage use of these cookies.

What is Cookie?

The Bank uses Cookie on its website in order to offer the best online banking experience possible to you. The cookies used on almost every website in the virtual world can be explained as small electronic identification files which are stored on your device when you visit our website and contain information. Since web browsers are automatically defined as pre-acceptance, these files help to remember information such as language, settings, etc. of your device related to your visit. Thus, when you revisit the website, your device is recognized and the website becomes more functional for you. Besides, the cookies help to improve website performance by analyzing the website.

What are Types of Cookies?

  • Cookies According to the Duration: 
    • Session cookies are used for the continuity of the session and deleted automatically when the web browser is closed. 
    • Persistent cookies are not deleted when the web browser is closed and they are deleted automatically after a certain time.
  • Cookies According to the Party: 
    • First-party cookies are directly placed by the website visited by the user and read by only this website. 
    • Third-party cookies are placed and read by another domain other than the website visited by the user.
  • Cookies According to the Use Purposes:
    • Necessary Cookies are used by our website to function properly and to provide an information society service (logging in, filling in forms and remembering privacy preferences) requested by you.
    • Performance/Analytics Cookies enable to count the visitors to our website and measure traffic of the website. Since these cookies help us understand the frequency of visits to the pages on our website, they are used for measuring and optimizing the performance of our website.
    • Advertising/Marketing Cookies are placed by our advertising partners via our website. These cookies are used for building your profile according to your interests by our business partners, showing relevant advertisements, measuring effectiveness of advertising campaigns and carrying out more effective marketing activities.
    • Functionality Cookies are used for making our website more functional and ensuring the website to function effectively for the visitor by remembering visitor preferences.

Types of Cookies Used on Our Website:

We use the cookies in the following table on our website.

 

COOKIE NAME PURPOSE ACCORDING TO PURPOSE ACCORDING TO PARTY DURATION EXPLICIT CONSENT
NSC_xxx_qfstjtufodf_hspvq This cookie generates an encrypted numeric identifier for virtual server. Necessary Cookies First-party Session Cookie No
cookiesession1 This cookie is used for security purposes. Necessary Cookies First-party 365 days No
MC_landing This cookie is used for tracking multi-city search session. Analytics Cookies First-party Session Cookie Yes
mcfChannels This cookie is used for tracking multi-channel referrer. Analytics Cookies First-party 180 days Yes
mcfSourceDetails This cookie is used for tracking multi-channel referrer and source details. Analytics Cookies First-party 180 days Yes
mcfDates This cookie is used for storing time information of multi-channel referrer. Analytics Cookies First-party 180 days Yes
mcfLastInteraction This cookie is used for tracking last activities of multi-channel referrer. Analytics Cookies First-party 180 days Yes
ASP.NET_SessionId This cookie is used for identifying user session on the server and storing data. Necessary Cookies First-party Session Cookie No
currentChannel This cookie stores number of the channel that provides service to current request. Analytics Cookies First-party 24 hours Yes
mcfFirstInteraction This cookie is used for tracking multi-channel referrer. Analytics Cookies First-party 180 days Yes
_ga This cookie records a personalized identity which is used for creating statistical data on how the visitor uses the website. Analytics Cookies Third-party 2 years Yes
_gat_UA This cookie enables website owners to track visitor behavior and measure website performance. Analytics Cookies Third-party 51 seconds Yes
NSC_bqqkbwb-qjtbop-qjtbop-443 This cookie generates an encrypted numeric identifier for virtual server. Necessary Cookies First-party 2 minutes No
_gid This cookie records a personalized identity which is used for creating statistical data on how the visitor uses the website. Analytics Cookies Third-party 1 Day Yes

Your Processed Personal Data, Conditions for Processing and Process Purposes

1.    Customer Transaction Information (transaction information, request details, etc.) shall be processed

  • With the aim of managing contractual processes, managing service sales and post-sales processes on the grounds that data processing is necessary for the establishment, exercise or protection of any right,
  • With the aim of receiving suggestions to improve business processes and evaluating such suggestions on the grounds that Explicit Consent is processed,     
  • With the aim of carrying out audit activities, ensuring the security of Data Controller operations and informing authorized persons, institutions and organizations under a legal obligation to which the Data Controller is subject,
  • With the aim of detecting and reporting suspicious transactions, ensuring business continuity on the grounds that processing of data is necessary for the legitimate interests pursued by QNB Finansbank, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.

2.    Transaction Security Information (IP address, information of enter to-exit from website, etc.) shall be processed

  • With the aim of managing information security processes, managing access authorizations, managing risk management processes on the grounds that data processing is necessary for the establishment, exercise or protection of any right,   
  • With the aim of receiving suggestions to improve business processes and evaluating such suggestions on the grounds that Explicit Consent is processed,
  • With the aim of ensuring the security of Data Controller operations and informing authorized persons, institutions and organizations under a legal obligation to which the Data Controller is subject,
  • With the aim of detecting and reporting suspicious transactions, ensuring business continuity on the grounds that processing of data is necessary for the legitimate interests pursued by QNB Finansbank, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.

The Method of Collection of the Personal Data

Your personal data shall be collected wholly by automated means in electronic media via cookies when you use our website as per the Banking Law with no.5411 and other relevant legislations to which the Bank is subject.

Transfer of the Personal Data

The personal data you shared with QNB Finansbank shall be transferred to

  • Efilli from which we receive cookie management service with the aim of carrying out operations in compliance with the legislation,
  • Our business partners residing abroad with the aim of managing/auditing business processes and if you give explicit consent,
  • Authorized public institutions and organizations with the aim of carrying out operations in compliance with the legislation and if requested from the Bank.

Cookie Preferences

You can access to cookie management tool by clicking Efilli icon on our website and change your cookie preferences at your discretion. Please click “Save Settings” button after you click “Enable” or “Disable” button in the cookie management tool according to your preference. Please refresh the web page in order to activate the current settings.

You can also change your cookie preferences using “Settings” on your browser. Please follow the links below to go to cookie management settings according to the browser that you use:

Your Rights as the Data Subject and Request to QNB Finansbank

As the Data Subject, you may send your requests under Article 11 of the Personal Data Protection Law with no.6698 that “regulates the rights of the data subject” in line with the “Communiqué on the Principles and Procedures for the Request to Data Controller”

  • by using Request Form which can be obtained from the branches of QNB Finansbank or by providing a letter along with documents proving identity (identity card, driver's license, passport, etc.) by personal application,
  • by means of secure electronic signature, mobile signature or registered electronic mail address which has been notified earlier to QNB Finansbank and is available in the systems of QNB Finansbank

With regard to requests,

  • Data Subject’s name, surname and signature if the request is made in written,
  • TR ID number if the applicant is citizen of Republic of Turkey; citizenship, passport number or ID number, if any, of the applicant if a foreigner,
  • Domicile or workplace address to send notifications,
  • Electronic mail address, telephone and facsimile number to send notifications,
  • The subject of the request must be stated; and related information and documents must be enclosed to the request. Requests shall be accepted after your identity is confirmed by QNB Finansbank and you shall be informed in written or via electronic media within the legal period.

In written requests, the date when the letter is submitted to QNB Finansbank shall be considered as the date of request. In the case of requests submitted in other methods, the date of receipt by QNB Finansbank shall be taken as the request date.

 

Trade Registry No: 237525 Central Registration No: 0388-0023-3340-0576 Commercial Title: QNB Finansbank A.Ş. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215 Şişli/Istanbul Website address: www.qnbfinansbank.com Telephone Banking: 0850 222 0 900