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Confidentiality Statement

In accordance with legal banking principles and its customer-oriented philosophy, QNB Finansbank is committed to protecting the privacy of its customers' personal information based on the following ground rules:

Only the information compulsory for execution of the banking services and required as part of the services provided are obtained from the customer.
Unless there are legal obligations, the customer information shall not be disclosed to any institution and entity without obtaining the approval of the customer.
In case regulatory institutes, legislative and executive organs or agencies require the bank to provide the customer information, this information shall only be provided within the framework of the legal procedures.
In case of collaboration with other institutions for support services, we make sure that they conform to QNB Finansbank's Confidentiality Statement.
All the necessary security measures are being applied in order to prevent unauthorized access to customer information on our information systems.
The access given bank staff members to customer information is based on the least privilege principle required for their job and the separation of duties principle.

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