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Message From CEO

QNB Finansbank signed its name under significant achievements in the name of its customers and shareholders

Dear Shareholders and Board Members,

QNB Finansbank concluded 2019 by maintaining its steady growth. The bank attained significant achievements in terms of loan growth, deposit volume and return on equity, unexpectedly growing in the banking sector last year. 

As of December 31, 2019, the total assets of our bank increased by 15%, compared to the 2018 year-end, reaching TL 181 billion 681 million, while net loans grew by 18% to TL 110 billion 683 million and customer deposits increased by 20% to TL 100 billion 219 million. 

Total equity of the bank increased by 15%, compared to the 2018 year-end, reaching TL 16 billion 685 million, while the capital adequacy ratio realized at 15.73% as of December 31, 2019.

In 2019, net profit reached TL 2 billion 622 million.

2019 was full of significant achievements attained by QNB Finansbank. 

2019 was wrapped up successfully as a year that marked significant actions undertaken in particularly for corporate loans, SME banking, digital banking, and the path to becoming the main bank of the clients. 

We focused on sustainable income generation, while attaining a loan growth above sector. We sustained our profitability through our effective and systematic risk management strategy, which identifies risks accurately and in a timely manner. 

Along with our investments in retail banking, we developed products that offer significant solutions including export, digital banking, e-invoice collateralized loan for our SMEs in 2019. We had a major role in paving the way for the international opportunities for women entrepreneurs across the banking sector with our Woman Entrepreneur Export Package, designed exclusively for women. We brought together all of the sectors and corporations on a common ground in order to meet the financing needs of the small-scale businesses, in particular with our e-Invoice collateralized SME loan.

The Digital Bridge Project that we announced in the final quarter of the year, further enriched the scope our products and services offered for SMEs. We started to work with 25,000 new SME clients in the final quarter alone, thanks to this project that we undertook with our affiliate QNB eFinans, making a tremendous difference across SME banking activities of QNB Finansbank. We aim to reach 50,000 new customers in 2020; and 100,000 in 2021. 

Through the syndication agreement signed in December 2019, we became the first-ever Turkish bank granted a three-year loan since 2016. The syndicated loan facility, through which USD 457 mn international funding were raised in two maturity periods comprised of 1-year and 3-year options with participation from 34 banks across 19 countries, demonstrated the confidence of international  financial institutions in Turkish banking sector and QNB Finansbank. 

Launched to create future-ready banking technologies, our Fincube transformed into a special project under the umbrella of QNB Group to be deployed all over the world. To serve as a hub in Istanbul, Fincube will now continue its journey under the title QNBEYOND to create the digital applications that build the future of the banking industry.

Through our Miles&Smiles partnership, we made a significant achievement in our strategy of widening our client portfolio as well as becoming the main bank of our clients. 

QNB Finansbank Human Resources received 11 awards for its training applications “Financier 360” and “Branch Manager Development Programs” at two separate employer awards, namely the Brandon Hall Group Excellence Awards and Stevie Awards for Great Employers, which are among the most prominent business awards around the globe.

We also continue to contribute to the future of our children, through collaboration with other institutions, together with our esteemed volunteering financiers under our “Small Hands Big Dreams” CSR Platform. 

Launched in 2018, our QNB Finansbank Tales Math Museum Mobile Track project successfully continued in 2019 as well. 

As part of our project entitled By the Power of Imagination, in association with the Community Volunteers Foundation (TOG), we maintain training sessions for the 2019-2020 academic year as well in order to expand our children’s imagination and enhance their fiction writing and storytelling skills.

We have been maintaining the coding training sessions we pioneered since 2015 alongside the “Tiny Hands Are Coding” project that we launched with Habitat Association this year. 

We reached out 83,801 children through various projects with our 726 volunteering financiers across 39 cities in 2019. Additionally, we maintained our scholarship support for our financiers’ children, including 160 successful children, 110 children with special needs and 107 children with deceased parents. We aim to extend support to more children with more of our volunteering financiers in 2020.

We will continue to undertake the projects that train our children in many topics from coding to mathematics, from arts to cultural development in 2020.

I would like to thank our bankers, clients, all of our strategic business partners and correspondent banks who reinforce our strength as we achieve our goals. 

Kind regards,

Temel Güzeloğlu

QNB Finansbank A.Ş